岗位职责:

Specialist Order Coordinator is responsible for processing all customer purchase orders accurately and timely ensuring service level agreements are adhered to and all invoices are created within the correct period.

• Timely and accurate processing of all customer purchase orders including licenses
• Timely and accurate processing of all web shop based orders
• Timely and accurate processing of all internal stock transfer orders
• Timely and accurate creation of all customer invoices in the correct period
• Processing of internal demonstration equipment
• Processing of instrument loan equipment


Responsibility
• Manage locally sourced Cryogen orders
• Manage web shop orders
• Manage demo system orders
• Manage loan systems/accessory orders
• Process license requests
• Process repair/returns orders
• Process Cryo Maintenance kit orders
• Process Prodigy Maintenance kit orders, Process Cold head maintenance orders
• Process inter company stock transfer orders
• Process third party purchase orders
• Create all customer SAP invoices
• Monitor closely all required documentation is in place for each order
• Monitor incoming shipments of systems and parts and arrange customs formality works
• Arrange export shipments of repair and follow-up with returns
• Update SAP order status and delivery date based on the production's information
• Update SFDC tool with SAP order number and required documents information
• Work closely with Front office and Quotation Specialist team
• Actively support SOX control and any related reports
• Any other tasks to improve effectiveness apply
• Back up support for same functions noted within the job description for other regions
• Maintain an excellent working knowledge of Bruker products
• Other duties as may be defined which are broadly in line with the duties and objectives above

Required qualifications:
• Bachelor degree in relevant field
• Working experience in the high technology life science field is preferred
• Excellent written and verbal communication skills
Required Skills and experiences (IT, language, working skills/experience)
• Detail orientated with excellent organizational skills
• Creative thinker with a decision-ready attitude to achieve
• Hands on experience with SAP, CRM software SalesForce
• Proficient in Microsoft Office applications (Word, Excel, Outlook, Teams)
• Excellent interpersonal communication (both written and oral) skills in local language and English
• Ability to deal with people at all levels.
Required Soft Skills
• Self-discipline and the ability to decide priorities in a rapidly changing commercial environment
• Ability to work independently, as well as in a team
• An outgoing and likeable personality with a high degree of personal integrity
• A flexible attitude to working hours which are sometimes influenced by factors such as the need to complete the job
• Problem solving capabilities
• A very high standard of personal presentation