· Mastering the market trend, know well about the operate strategy of hotel and knowledge of customers’ need. Know the competitive measures, price level, client’s situation of hotel, good at bring out effective measures to meet emergency.

掌握市场动态，熟悉酒店经营策略和顾客需求知识。了解各酒店竞争手段、价格水平、客户状况，善于提出应变措施。

· Possessing the ability of judging interpersonal communication, adapt to changes, negotiation, English conversation and write skill.

具有一定的判断能力、人际交往能力、应变能力、谈判能力、英语会话和写作能力

· Possessing the ability of organizing and meeting emergency, arrange operation tasks of staff in own Dept. rationally, assort with the related departments.

具有一定的组织协调能力，能合理地安排本部门人员的业务工作，能协调各有关部门之间的关系。

· Have a strong decision ability, can according to the existing information and data, do analysis, make strategy. Set and adjust the product price.

决策能力较强，能根据掌握的信息和数据，果断地作出分析、制定策略、制定和调整产品价格。