商务专员

服务内容：

负责投标支持，合同签订，订单发货，协助发票等工作。

人员要求：

具有投标，内外贸合同签订跟踪等商务经验。代理或者进出口公司经验优先。

1. Pre-qualify sales contract documents and follow up contract signing, system delivery and AR collection.

2. Update Salesforce case, task and opportunity according to the CX&CO guidelines.

3. Work closely with Master Data and Order Management Team to ensure 100% accurate data input.

4. System installation support including but limited to installation tools, local purchase, samples and helium &nitrogen, make sure all goods arrive at customer site according to engineers’request.

5. Return and repair support, collect failure part and send back to factory with RMA document.

6. Support Sales and Service Team for internal request.

7. Document customer suggestions and complaints and report in a timely manner to appropriate parties.

8. Exhibit professional and courteous customer-orientated telephone demeanour, follow through and adherence to Company policies.

9. Maintain an excellent working knowledge of products.

10. Back up support for same functions noted within the job description for other team members.

11. Other duties as may be defined which are broadly in line with the duties and
objectives above.