Key targets:
• Successful selection and implementation of technical solutions for Air Springs and Rubber Molded Parts to meet the customer requirements.
• Coordination of technical topics with company internal functions (Sales, R&D, Plant, Quality, PRM项目需求管理（Project Requirements Management）)or smooth progress of ongoing projects and activities.
• Support the segment in achieving short/long term business objectives through technical expertise and project management skills.
Main tasks:
• Understand and clarify customer specifications and requirements.
• Define best available technical solutions to meet the customer needs.
• Technical interface between Customer Engineering team and internal functions (Product Management, Product Development, Quality), under the supervision of an experienced engineer.
• Understand customer needs, expectations, and pain points, and share them with the relevant internal stakeholders.
• Collect and share market information related to product trends, key competitors and potential customers.
• Support technical benchmark by understanding competitive offerings in the region, supplying samples and placing request to R&D for testing and analysis.
• Promote ContiTech products and technologies at marketing events (Exhibitions, Fairs, Tech Days..)
• Support the Sales team in quotation process, risk evaluation, feasibility checks and contract review related to technical aspects.
• Support the Quality team in the analysis of quality issues claimed by customers.
• Support the Project Manager in the documentation and preparation for gate reviews in the Planisware system.
• Make suggestions for cost reduction and/or quality improvement activities and support to obtain necessary customer approval.
• On-site performance check and evaluation of products whenever required.
Qualifications
• Graduated in Engineering
• 3 years professional experience in project management, technical sales, application engineering or technical consulting, with direct contact with customers.
• Project management experience, especially in international business environment.
• Experience working in intercultural & interdisciplinary teams
• Advanced English (Writing, Speaking, Reading)
应用工程团队
对内：研发、质量、项目需求管理团队
对外：客户、市场情况
岗位职责：
• 了解并阐明客户的规格和要求。（沟通客户需求，反馈到内部）
• 定义最佳可用技术解决方案以满足客户需求。（内部沟通技术方案反馈给客户）
• 在经验丰富的工程师的监督下，客户工程团队与内部职能部门（产品管理、产品开发、质量）之间的技术接口。
• 了解客户需求、期望和痛点，并与相关的内部利益相关者分享。
• 收集和分享与产品趋势、主要竞争对手和潜在客户相关的市场信息。
• 通过了解该地区的竞争产品，提供样品并向研发部门提出测试和分析请求，支持技术基准。
• 在营销活动（展览、交易会、技术日等）中推广 ContiTech 产品和技术。
• 在与技术方面相关的报价流程、风险评估、可行性检查和合同审查方面为销售团队提供支持。
• 支持质量团队分析客户声称的质量问题。
• 在 Planisware 系统中为门审查的文档和准备工作提供支持。
• 为降低成本和/或质量改进活动提出建议，并支持获得必要的客户批准。
• 在需要时对产品进行现场性能检查和评估。
岗位要求：
• 工程工科专业毕业
• 高级英语（写作、阅读）