工作职责 / Job Responsibilities：

日常联系卡车公司，安排提柜与送货时间；

Regularly communicate with trucking companies to schedule container pickups and deliveries.

检查和跟踪集装箱状态，确保及时更新；

Check and monitor container status to ensure timely updates.

通知卡车安排预约并确认提柜信息；

Notify truckers to schedule appointments and confirm pickup details.

向客户、卡车司机及清关行发送相关文件；

Send documents to customers, truckers, and customs brokers as needed.

跟踪卡车运输信息，确保货物按时交付；

Track trucking updates to ensure timely delivery of goods.

回复客户邮件，及时解决他们的疑问或请求；

Respond to customer emails and address their inquiries promptly.

联系清关行，更新基本清关信息或处理突发问题；

Liaise with customs brokers to update clearance details or resolve issues.

定期更新内部表格，保持数据准确与实时；

Regularly update internal spreadsheets to ensure accurate and real-time data.

岗位要求 / Requirements：

工作细心，责任心强，具备良好的时间管理能力；

Detail-oriented and responsible with strong time management skills.

中英文双语流利，具备良好的沟通协调能力；

Fluent in both Chinese and English with strong communication and coordination skills.

反应迅速，能及时回复客户及卡车公司；

Quick to respond and able to provide timely replies to customers and truckers.

熟悉基础办公软件，特别是 Excel、WPS 表格，能熟练操作电脑；

Proficient in basic office software, especially Excel and WPS spreadsheets, with solid computer skills.

每日能高效完成工作任务，具备较强的学习能力和适应能力；

Able to complete tasks efficiently on a daily basis with strong learning and adaptability skills.

工作时间：美西时间 9:00 AM – 6:00 PM；

北京时间00:00AM – 9:00 AM；

Working hours: 9:00 AM – 6:00 PM Pacific Time (PT).

00:00AM – 9:00 AM；Beijing Time （BJT）