职位详情
Rider Management Strategy Manager
面议
北京三快在线科技有限公司
北京
3-5年
本科
06-19
工作地址

迪拜

职位描述
Keeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to revolutionize food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage!

岗位职责

1. Designing and executing rider tiering systems and benefits schemes that encourage long-term engagement and operational excellence.设计并执行骑手分层机制和福利体系,激励骑手提升表现、保持长期合作。

2. Developing and leading training programs to upskill riders, improving their performance and service quality.开发并主导培训项目,提升骑手服务能力和运营水平。

3. Collaborating with cross-functional teams to align rider management with customer experience goals.跨部门合作,确保骑手管理策略与用户体验目标一致。

4. Establishing compliance frameworks to ensure all riders meet local labor regulations and platform safety standards.建立合规体系,确保所有骑手符合本地劳动法规与平台安全标准。

5. Managing and improving rider vetting and audit teams, including setting standards and using data to identify risks or irregularities.管理和提升审核团队表现,制定标准并通过数据分析识别风险和异常。

6. Using data-driven insights to continually optimize the rider journey, from onboarding to daily operations.运用数据洞察持续优化骑手从注册到日常运营的全流程。

7. Partnering with legal and policy teams to adapt to evolving regulations and ensure compliance best practices.与法务及政策团队合作,应对不断变化的法规,持续提升合规管理水平。

岗位基本需求

1. 5+ years of experience in operations, strategy, or compliance—ideally in the gig economy, logistics, or mobility sectors.5年以上运营、战略或合规相关经验,零工经济、物流、即时配送等行业背景优先。

2. Familiarity with local labor laws and experience working with or managing compliance efforts.熟悉本地劳动法,具备合规管理或执行经验。

3. Strong program design skills—especially around workforce segmentation, benefits, and training.出色的项目设计能力,尤其是在人员分层、福利体系和培训方面。

4. Prior experience in rider management strategy is strongly preferred.有骑手管理策略经验者优先。

5. Excellent data analysis and project management skills.具备优秀的数据分析和项目管理能力。

6. A proactive mindset and the ability to thrive in a cross-functional environment.主动性强,擅长在跨部门环境中开展工作。

7. Fluent English is required. 精通英语。

岗位亮点

1. Compete with global players: Broaden your international business perspective and gain practical, hands-on experience.与全球竞争者同台竞技:拓宽你的国际商业视野,积累实战经验。

2. Collaborate with colleagues from 26 nationalities: Experience diverse cultures and entrepreneurial spirit in a truly international environment.与来自26个国家的同事合作:在真正国际化的环境中体验多元文化与创业精神。

3. Be part of a high-growth business: Help shape the future of food delivery, contributing to an industry that’s rapidly evolving.加入高速发展的业务:参与塑造外卖行业的未来,为这一快速演变的行业做出贡献。

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