As an Account Manager in Paymentwall Inc., you will have to use your analytical and communication skills by providing personalized professional advice on different payment options to our top clients from different industries including online gaming, e-learning, dating and SaaS sites. You will become an expert in payment options from all over the world and will use this expertise with clients to help them increase revenue and improve their monetization strategy.

Job Responsibilities:- Handle customer complaints quickly and effectively

- Should provide timely feedback and resolution of various issues in customer’s accounts- Should maintain good communication with customers and early warning of possible problems- Must collect and arrange customer payment product usage and complete corresponding data analysis

- Must collaborate with internal teams including Marketing, Sales, Integration and others to ensure the merchant has all the necessary information

Job requirements:- Excellent in English writing, speaking: more than CET6

- Good communication, learning ability, strong service awareness;- Should be careful and meticulous. Has the strong sense of responsibility, active work and teamwork- Proficiency in office and other office software;- Relevant work experience and experience in the online payment industry are preferred;