The Business Risk and Resilience (BRR) plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management.

The BRR achieves this by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment, conducting end to end control assurance reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management.

The Sales Quality role is responsible for assessing whether the customer outcomes for product sales are in line with HSBC internal standards and regulatory requirements.The role sits as part of the team responsible for ensuring the bank aligns around our clients to deliver a high quality and robust service.

1. Support WPB businesses in fulfilling regulatory requirements and relevant action plan.
2. Translate business problems and dynamics into contexts & problems solvable by streamlined processes and data analysis.
3. Perform data analysis of wealth management and retail banking transactions to identify possible control deficiencies and translate the outcomes into business decisions and activities that mitigate the risks.
4. Support Conduct agenda and embed relevant controls in a timely manner.
5. Provide feedback to support the ongoing improvements in Business Conduct initiatives, in particularly to analytical logic and model as well as the effectiveness of the Sales Quality review.
6. Strong risk management skills to increase awareness, and support uplift of risk and control framework of team.

1. At least 3 years’ experience in one or multiple skills in the financial or risk control domains.
2. Experience in call experience are essential.
3. Working knowledge of HSBC and the WPB division including relevant sales, products and risk systems are preferred.
4. Exhibit ability to diagnose and articulate ambiguity in business problem, and recommend relevant insight and translate into data analytics solutions.
5. Knowledge with Retail and Wealth products are preferred.
6. Strong grasp of business control, and sales / conduct risk drivers.
7. Good problem solving and analytics product management skills.
8. Ability to make important decisions and take decisive actions.
9. Ability to communicate in Chinese and English with confidence (written and verbal).
10. Fluent Cantonese in verbal is essential.

福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。