岗位职责:

Pension Administration is responsible for providing services to Hong Kong MPF customers (including handles both HSBC and HASE business), which handles data input and maintenance, application processing and customer contact service and so on.
汇丰强积金部门: 主要负责香港汇丰和恒生强制性公积金的资料录入和维护，以及处理相关申请，或电话客户服务等文职类工作。

Principal responsibilities
1. Continuously provide high quality Hong Kong MPF/Provident Fund administrative services to achieve maximum client satisfaction within the specific scope defined by the PLA.
2. Acquire updated program, workflow and product knowledge and apply it independently to daily work.
3. Process internal and external client requests and ensure they meet internal service standards and external compliance requirements.
4. Identify and report common or infrequent fraud/error/irregular transactions and may make follow-up recommendations beyond their authority.
5. Build positive relationships with peers, participate in team meetings/events, and promote teamwork.

任职要求
1. 2026/2027年在校生，大学本科或以上学历，经管类专业，如金融、会计等专业优先考虑；
2. 能实习三-六个月，每周满足三天的上班时间（可接受半天上班），周末双休；
3. 英语读写能力良好;
4. 有意在金融业发展，对基金产品有一定的兴趣和了解;
5. 工作细致，具有团队精神，良好的抗压能力和时间管理能力;
6. 能熟练使用Office等办公软件。