1.Operate at a Programme delivery level, working for global business and regions and helping the Operations Transformation, business transformation to focus on end customers.
2.To deliver the Global Ops transformation programs by focusing on the globally directed projects and initiatives by identifying opportunities, designing, implementing, and embedding the change to the operations processes.
3.Responsible for leading small/medium scale transformation and reengineering projects & initiatives or support Senior Process consultant’s in managing a large transformation program in order to deliver an agreed set of business objectives and meeting the overarching portfolio strategy of one or more of the following Operations Transformational Programs.
4.The role requires to mentor one or many process analysts in a program/project environment guiding them to deliver program/project objectives.
5.For specific functional areas, deliver step change in operational performance (cost, service levels, and customer satisfaction) through identification and successful initiation of new process improvement initiatives aligned with local/regional transformation goals.
6.Act as a reliable transformation delivery lead & working closing with stakeholders to identify key projects.
7.Provide detail input to ensure commercially viable decisions are taken on prioritizing and optimizing the project portfolio.
8.Work closely with different transformation programme and providing on ground support from DBS Operations transformation perspective.
9.Revisit projects post deployment on regular basis to validate whether the objectives are met and sustainable.
10.Be knowledgeable of key business drivers – WFM data, process maps, process insights, data intelligence etc.
11.Organize & lead process reviews, walkthrough, bootcamp sessions.
12.Mobilize right support for reengineering projects and ensuring designs are translated into implementation- including Tech funding ask, Business case creation, supporting Jira work for demand intake process.
13.Has a strong understanding of data to support opportunity identification –support the working group meetings, partners with key stakeholders.
14.Anticipate issues and risks and address them quickly, with an understanding of the critical path. Contemplate contingencies and develop strategies to manage risks.
15.Collaborate with other enablers & teams ie Automation, Technology, Operation Transformation Program Office to drive Global and local re-engineering initiatives.
16.Support TP PMO in managing project and program delivery.

1.Candidate with 8+ years of overall operational transformation experience and a variety of skills related to executing high and medium complexity projects and consulting engagements.
2.Good experience in Project Management and process improvement initiatives internally or other large complex organizations. Good understanding of overall banking and financial/consulting services industry knowledge will be preferred.
3.Good working knowledge of functional area in an operational or consulting capacity.
4.Preferably Black Belt or Green Belt trained / certified.
5.Having knowledge of the change process, project lifecycle and Agile ways of working.
6.Awareness of problem-solving skills using end to end process reviews and data driven analysis.
7.Exposure / experience to Robotics / AI and other automations tools / techniques will be an added advantage.
8.Understands how technology/process improvements adds value to the business and to the end customer.
9.Experience in managing senior stakeholders and demonstrated ability to rapidly build relationships with key stakeholders and translate ideas into outcomes.
10.Working across cultures and in matrix organizational structures.
11.Ability to form working relationships at senior level in the organization.
12.Financial acumen: develop business case, benefit quantification and translate ideas into outcomes.
13.Ability to develop cohesive working relationships with business partners.
14.Good English written & verbal communication skills, negotiation skills and influencing skills.


福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。