1. The role is part of HSBC AMH (Hong Kong) Data & Analytics team and is responsible for the management of all customer information and provision of analytical deliverables for customer and banking initiatives and to support all RBWM activities. The individual is also expected to identify key trends that arise from the insights of customer data and work with other areas in RBWM to ensure they are taken account of.
2. The suitable candidate should be a self-driven person and a leader by nature in taking ownership of the deliverables. One should be technically profound and fully loaded with business acumen and communication skills. One will work hands-on with the Enterprise Data Warehouse and Cloud environment for data and analysis process, and are required to deliver the results in a logical and ethical way to the stakeholders.
3. Design, formulate, and implement relevant solutions for the identified analytics project and convert analytical findings/solutions that will lead to achieving business goals (revenue growth, anti-attrition, fraud detection and increasing customer engagement, etc.). During the process, closely collaborate with relevant teams/parties to obtain the supports required for these tasks.
4. Timely deliver output and effectively communicate with the stakeholders.

1. University degree in Business Administration, Computer Science, Mathematics, Statistics or other related discipline with minimum 8 years' working experience on CRM related areas and/or analytics to influence business decisions.
2. Strong knowledge on languages such as Python, R, SAS, SQL, Java script for data analytics and visualization.
3. Knowledge of in any one or combination of Big Data processing platforms e.g. AWS, GCP and Hadoop, and advanced BI and Data tools e.g. Qlik, Tableau, Adobe Analytics, SQL, Oracle etc.
4. Self-Motivated, positive, passionate and willingness of continue learning.
5. Effective communication, interpersonal, problem solving, presentation, and project management skills.
6. Possesses good understanding of business applications to convert data into a business value and advantage.

福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。