Main Responsibilities

1. Direct selling of service to new customers within the region

Result: New business won

2. Improvement of Business within existing Edwards Service Accounts either / both in terms of Margin, Contract Term &/or Coverage:

Result: Increased both revenue and profitability

3. Retention and Support of Existing Business

Result: No business lost and maintain planned yearly margin target

4. Support New Product Sales – leads & / or in support of major bids where service profile is key to wining of the business.

Result: Edwards increases installed base within region and development of future new Service Business. Protect the reputation of Edwards Service Business

5. Market Intelligence – provide feedback to Service Sales Manager VSS to enable better understanding of customer needs and trends.

Result: Edwards develops the correct solutions for customers / markets.

6. Report on Competitor OEM and 3rd Party Service Activity

Result: Edwards has an obvious understanding of market conditions and threats

7. Focus on dedicated service product promotion

Result: Enhance certified products selling on both existing customer and new customers, enhance dry pump & STP upgrade business both on replace Edwards obsoleted products and replace competitor product.

8. Promotion of new service product

Result: Help service sales manager-VSS to promote choices program service, find out the potential service request from SEMI (SEMI, FPD, Solar & LED) customers

(Occasionally) responsible to purchase within defined scope upon line manager's permission and use company system.

Education level: Technical college / University degree

Relevant previous experience:5 Years Minimum of working experience within relevant industry + experience of selling or supporting commercial proposals or 2 Years Minimum of selling equipment service direct

Language skills: Ability to communicate in both Written & Spoken English in addition to local language(s).

Other skills and knowledge: Commercial acumen，Negotiation skills，MS Office (Outlook, Excel, PowerPoint)