工作职责 / Responsibilities:
提供用户桌面支持，包括操作系统和应用软件的安装、配置和故障排除。
Provide desktop support to users, including installation, configuration, and troubleshooting of operating systems and application software.
负责硬件支持，包括计算机、打印机和其他外围设备的维护和修理。
Responsible for hardware support, including maintenance and repair of computers, printers, and other peripherals.
系统和软件支持，包括服务器和网络设备的管理和维护。
System and software support, including management and maintenance of servers and network devices.
基础的网络与电话运维，包括网络连接和电话系统的安装、配置和故障排除。
Basic network and telephone operations, including installation, configuration, and troubleshooting of network connections and telephone systems.
文件与打印服务器的维护，确保文件和打印服务的正常运行。
Maintenance of file and print servers to ensure the normal operation of file and print services.
机房设备的维护，包括服务器、存储设备和网络设备的管理和维护。
Maintenance of data center equipment, including management and maintenance of servers, storage devices, and network equipment.
学历要求 / Educational Requirements:
计算机科学、信息技术或相关领域的学士学位。
Bachelor's degree in Computer Science, Information Technology, or a related field.
能力和经验要求 / Skills and Experience Requirements:
熟悉Windows和Linux操作系统的安装、配置和故障排除。
Familiarity with installation, configuration, and troubleshooting of Windows and Linux operating systems.
具备硬件维护和修理的经验，包括计算机、打印机和其他外围设备。
Experience in hardware maintenance and repair, including computers, printers, and other peripherals.
了解网络基础知识，包括TCP/IP协议、路由和交换。
Understanding of basic networking concepts, including TCP/IP protocols, routing, and switching.
具备服务器和网络设备管理和维护的经验。
Experience in managing and maintaining servers and network devices.
良好的沟通能力和团队合作精神。
Good communication skills and team spirit.
具备解决问题的能力和较强的学习能力。
Problem-solving skills and strong learning ability.
良好的英语读写和口语能力。
Proficiency in English, both written and spoken.
至少3年的相关工作经验。
At least 3 years of relevant work experience.