任务和责任 Tasks and Responsibilities:
1. 质量体系 Quality system management
熟知质量管理体系要要求,并根据ISO90001等相关质量体系标准和总部要求,建立和完善与该职位相关的工作流程和工作指导;Familiar with the requirements of the quality management system, and establish and improve the processes and work instructions that related to the position in accordance with relevant quality system standards such as ISO90001 and headquarter requirements.
2. 客户管理 Customer quality management
• 负责组织并跟踪顾客抱怨的处理。
Responsible for organizing and tracking the handling of customer complaints.
• 负责制定与顾客服务和支持相关的流程。
Responsible for developing processes related to customer service and support.
• 提供顾客质量相关的支持和服务。
Provide customer quality-related support and services.
• 负责顾客管理相关的目标的实现。
Responsible for achieving goals related to customer management.
• 负责组织开展客户抱怨的lessons learned.
Responsible for organizing and conducting customer complaint lessons learned.
3. 生产过程质量管理 Production process quality management
• 负责监控生产过程,保证和不断提高产品质量。
Responsible for monitoring the production process, ensuring and continuously improving product quality.
• 负责在自己的职责范围内跟进质量目标。
Responsible for following up quality objectives within own scope of responsibility.
• 负责进行过程和产品审核,跟进改进过程并报告关闭状态。
Responsible for conducting process and product audits, following up on improvement processes, and reporting closure status.
• 负责产品的标识和可追溯性管理。
Responsible for product identification and traceability management.
• 负责组织不合格产品的处理、分析和整改。
Responsible for organizing the handling, analysis, and actions for non-conforming parts.
• 负责特别放行申请。
Responsible for special release application.
• 负责建立、更新和优化质量文件,如PFMEA和控制计划等。
Responsible for establishing, updating and optimizing quality documents such as PFMEA and Control Plan etc..
4. Project quality management
• 负责跟踪项目质量状态。
Responsible for tracking the quality status of the project.
• 负责组织项目内部发布。
Responsible for organizing internal project release.
• 负责IMDS的维护。
Responsible for maintaining IMDS.
• 负责新项目的资格认证和释放。
Responsible for the qualification and release of new projects.
• 负责支持客户的相关项目审核。
Responsible for supporting customer related project audits.
5. 其它 Others
• 负责为一些相关的定期会议准备PPT。
Responsible for preparing presentations for related regular meetings.
• 负责准备相关的质量周报和月报。
Responsible for preparing relevant weekly and monthly quality reports.
• 质量经理分配的其他任务。
Other tasks assigned by the quality manager.