The specific scope of services for warranty damaged parts management includes, but is not limited to, the following售后索赔零件管理具体服务范围包含但不限于如下：

－ Warranty damaged part inbound 售后索赔件入库

1. Handling the part deliver from external express to internal warehouse. 从外部快递接受售后索赔件。

2. Manage the warranty damaged parts warehouse, occupy the parts according to part commodity. 管理售后索赔件仓库，将零件按照组别分区。

3. Record the part inbound location and keep the part position matching with record. 记录零件入库库位，保证库位记录和零件物理位置一致。

－ Warranty damaged part check 售后索赔件检查

1. Take pictures for warranty damaged part. 将售后索赔件拍照留证。

2. Compare the part information (label, defect symptom etc.) with the description from dealer and timely escalate to warranty engineer if mismatching occurs. 比对售后索赔件的信息和经销商索赔描述，如有不匹配及时想索赔工程师升级。

－ Warranty damaged part outbound 售后索赔件出库

1. Handle temporary outbound requirement from internal divisions, keep the evidence of part handover. 处理内部部门临时零件提出的手续，保留交接文件。

2. Handle the warranty damaged part returning from internal division and maintain the outbound/ inbound record. 处理内部部门零件使用后的接收和记录。

3. Handle part scrapping upon the requirement of warranty engineer including the scrapping documentation and part delivering to scrap center. 按索赔工程师的要求进行零件报废流程包括报废申请的提出和到零件保费中心的运送。

4. Handle returning of the part to supplier upon requirement including the takeout note application and delivering the part to external express. 按照要求向而供应商返件，包括出门条的申请和快递零件。