Job Description
The primary role of this position is sales management and administration, assistant to support our sales team in achieving targets and providing exceptional customer service. This role needs a motivated, detail-oriented, and the ability to multitask customer service to address inquiries, order management, resolving issues and ensuring customer satisfaction throughout the smooth and efficient processes.
这个职位主要的角色是销售管理和行政管理,协助销售团队达成目标,以及提供杰出的客户服务。需要具有自驱力,注重细节的,以及有能力多任务的客户服务人员去处理咨询,订单管理,解决问题来确保平稳高效处理销售相关操作,使客户满意。
Job Responsibilities
61 Ensures timeliness of order processing and accuracy of data entry into business management systems. 确保订单处理的及时性以及数据录入业务管理系统的准确性。
61 Reviews incoming orders (commercial) according to established guidelines. 根据既定准则审核所有收到的商业订单。
61 Executes order processing activities related to pricing, commission accrual, export compliance screening etc. according to guidelines. 按照既定规范,执行与定价、佣金计提、出口合规筛查等相关的订单处理工作。
61 Enters customer orders into Business Management systems. 将客户订单录入业务管理系统。
61 Coordinates with sales offices, factories and internal functions to resolve problems associated with orders. 与销售办事处、工厂及内部各部门协调,解决与订单相关的问题。
61 Preparation of commission accrual for sales channels, keep track and reconcile the differences if any with Finance. 编制销售渠道佣金预提,持续跟踪并与财务部门核对差异。
61 Ensures compliance of workplace safety rules, including but not limited to the usage of a personal protective equipment, if provided to you, while working; not involve in any unsafe or negligent act that may endanger peers or oneself; reporting unsafe work conditions and providing suggestions to improve safety/ health at work, as needed. 确保遵守工作场所安全规定,包括但不限于工作时按要求使用所提供的个人防护装备;不得从事任何可能危及同事或自身安全的不安全或疏忽行为;发现不安全的工作状况应及时上报,并在需要时就改善工作安全与健康提出建议。
61 Performs overtime when needed especially on month end business closing. 根据需要加班,尤其在月末业务结账期间。
Basic Qualifications
61 bachelor in Business Administration, Logistics or related fields. 商业管理、物流或相关专业本科学历。
61 A team player with positive attitude and able to complete assignment or tasks on time.具备团队合作精神,态度积极,能够按时完成分配的各项任务。
Knowledge
61 Knowledge of Oracle Business system.熟悉 Oracle 业务系统。
61 Good communication skills (verbal and written). 具备良好的口头与书面沟通能力。