General Responsibilities 主要工作职责
• Identify and develop new business opportunities to achieve sales growth.
识别和开发新的商业机会以实现销售业绩增长。
• Maintain and strengthen relationships with assigned existing accounts to ensure customer retention and business growth.
维持并加强与现有销售客户的关系，保证现有客户的维系和保留。
• Reach new and existing business sales KPIs and budget guidelines from the company.
达到公司新的和现有的业务销售关键绩效指标和预算目标。
• Constantly update CRM (Customer Relationship Management) system (Microsoft Dynamics)
及时更新CRM（客户关系管理）系统（Microsoft Dynamics）
Detailed Responsibilities 具体工作职责
• New Business Development: Research and identify new business opportunities, including new markets, growth areas, trends, customers, products and services.
新业务开发：研究和识别新的商业机会，包括新市场、增长领域、趋势、客户、产品和服务。
• Continuously build up a strong sales pipeline using (MSD) to meet sales growth and KPIs guided from the company.
使用Microsoft Dynamics (MSD) 不断建立强大的销售机会并加以管理，以实现公司指导的销售增长预期指标和各项考核指标。
• Engage in cold calling and customer engagement to increase leads and potential sales contacts.
投身于电话销售、参加同行和物流相关的展会以增加销售机会和潜在的客户联系方式。
• Customer Retention: Develop and implement customer retention to ensure a high level of customer satisfaction.
客户维系和保留：开发并维系好现有客户以确保高水平的客户满意度。
• Act as the primary commercial point of contact for assigned accounts, addressing any issues or concerns and ensuring they receive high-quality service in close collaboration with operations internally.
作为销售客户的主要业务联系人，帮助解决客户问题或疑虑，确保客户和我们操作部门间能密切合作并获得高质量客户服务。
• Business Expansion: Analyze assigned existing accounts to identify opportunities for upselling and cross-selling.
业务扩展：分析现有客户以确定追加销售和交叉销售的机会。
• Work closely with the product teams to tailor offerings to meet the accounts needs and capitalize on expansion opportunities.
与产品团队密切合作，通过为客户提供定制产品以满足客户需求同时扩大业务合作机会。
• Collaboration and Networking: Collaborate with internal teams; including marketing, tender, products, branch and The Red Carpet Service team to align on business strategies and goals.
协作和网络：与内部团队协作； 包括营销、招标、产品、分公司和红地毯服务团队，确立一致的业务战略和目标。
Qualifications
• College’s degree or higher (preferred related to business administration, marketing or a related field).
大学或更高学历（工商管理、市场营销或相关领域优先）。
• Sales development and/or freight forwarding experience is preferred – but not a must.
具有货代行业销售或业务开发工作经验者优先。
• Excellent communication, negotiation, and interpersonal skills, with an ability to interact effectively with a range of stakeholders.
出色的沟通、谈判和人际交往能力，能够与一系列利益相关者有效互动。
• Ability and interest in identifying and develop new business opportunities.
具备识别和开发新商机的能力和兴趣。
• Capability to work independently and manage multiple projects simultaneously.
能够独立工作并同时管理多个项目。
• Willingness to travel in the assigned domestic region to meet business needs.
愿意根据客户会议和团队管理的需要出差（国内和海外）。
• Good English verbal, reading and writing communication skills.
良好的英语口语、阅读和写作沟通能力。