eiCan
Job Description岗位描述
•1.为客户提供产品应用技术支持及解决方案:Provide customers with product application technical support and solutions:
•1.1对客户工程师进行连接器及相关的专业技术指导,支持研发物料选型,验证,以及物料测试生产中的异常协助处理,邮件,电话或现场沟通支持;Provide connector-related technical guidance to customer R&D engineers, support customer R&D parts selection, verification, and abnormal handling in testing and mass production, by email, telephone or on-site communication and support;
•1.2客户产品生产过程异常确认,协调客诉团队及品质中心协作解决客诉异常。Confirm the abnormality in customer's production process, coordinate the customer complaint team and the quality center to resolve the customer complaint.
2.培训:Training.
2.1 制定对销售人员的培训计划,按计划完成技术培训,并进行效果确认和反馈提升;
Develop training plan for responsible sales, complete technical training according to the plan, confirm the training quality and feedback, improve.
2..2根据培训结果和销售人员的表现,进行培训计划的调整或改进培训方式,提升销售团队的技术能力.
According to the training results and sales performance, adjust the training plan or training method to improve the technical ability of the sales team.
2.3销售及客户技术问题的解答和培训。
Sales and customer technical questions answering and training.
3.产品推广及市场信息收集:Product promotion and market information collection
3.1与销售合作进行产品推广,包括对销售进行技术培训,与销售为客户提供支持,解决客户技术问题,进行技术选型支持;Cooperate with sales for product promotion, including technical training for sales, support customers together with sales, support technical selection, solve technical problems.
3.2 对市场行业信息进行收集整理及反馈,协助公司有效调整产品推广策略;Collect, sort out and feedback on market information to assist company to adjust product promotion strategies.
4:技术资料及相关报告整理:Technical files and related reports collation:
4.1工作中进行技术学习和分享,整理成自学报告进行团队内部分享讨论,并形成结论性内容;Technical learning and sharing in daily work, organized into self-study reports for sharing and discussion within the team, and forming conclusive content.
4.2产品推广培训资料,应用案例的整理分享,对销售人员进行培训,提高推广效果;Product promotion training materials, collation and sharing for application cases, training sales to improve promotion.
4.3其他技术资料学习及整理。Other technical files learning, collation.
Requirement岗位要求
•1.本科及以上学历,机械,材料等相关专业; Bachelor’s degree or above, major in mechanics, materials, etc.
•2.连接器研发或产品技术支持工作经验;熟练了解连接器生产工艺流程,能对成型,冲压,电镀等主要制程问题进行专业分析;Have working experience for Connector R&D or product technical support; Familiar with connector production process, be able to conduct professional analysis on major process issues, including molding, stamping, and plating.
•3.有较强的学习能力分析能力,为人积极并有独立工作能力; Have strong ability for learning and analysis, be active and can work independently.
•4.具备优秀的口头和书面的沟通和表达能力; Excellent verbal and written communication & presentation skills.
•5.需要良好的英语听说读写能力;CET4及以上; Fluently spoken and written English is a must; CET4 and above.
•6.需要有驾照,少量出差。Need a driver's license to adapt to business trips.