岗位职责：
1. Work with customer, understand customer requirement, and push internal resource to meet customer requirement;
2. Reguler communicate with downstream customer, get build situation of downstream customer, timely to resolve downstream feedback.
3. Monitor team work for customer feedback and complaint, increase customer setifaction.
4. Review data of process control and CTQ to products, analysis and improve abnormal data timely;
5. Study CTQ to products, lead team to define and control quality critical point, to avoid batch failure happened and escapee;
6. Risk assessment for abnoraml process and products, to avoid quality risk;
7. Familiar with customer document, ensure facotry meet customer requirement;
8. Response for production line qualification, push team to meet customer requirement and pass line qualification by customer;
9. Participate in cost reduction, process improvement, system development and other work to ensure that the project meets the quality assurance requirements;
10. Training team member, improve output quality.
1. 对接客户，了解解析客户要求，并协调内部资源满足客户需求；
2.积极与下游客户互动，了解下游客户使用情况，及时处理下游客户的反馈问题；
3.监控团队内部处理客户反馈和投诉的进度状况，提高客户满意度;
4. 评审内部过程监控及产品检测的数据，异常数据及时分析处理；
5. 了解产品特性，带领团队依据特性制定质量管控计划，防止批量异常的发生和流出；
6. 对制程作业及产品异常组织团队进行风险评估，防止质量风险的发生；
7. 熟悉客户文件，确保内部作业符合客户要求；
8. 负责内部生产线体认证，并推动团队通过客户线体认证审核。
9. 参与成本降低，过程改进，系统开发和其他工作，以确保项目满足质量保证要求。
10. 指导下属工作，提高下属工作质量。
能力要求：
1.at least 7years working experience in quality management.
2. 2 years working experience in dealing with customer quality, experienced in PCB/FPC/SMT fabrication quality management is prefered .
3.Familiar with Quality tools, 6 sigma, RoHS Directive, IPC-6013/610, 8D, MSA and etc.
4. Good ccommad of writing and reviewing 8D reports with 5-why and fishbone methodology;
5.Good presentation skills, have leadership;
6.Be honesty, detail-oriented, due-diligence, hardworking, committed and Be responsible.
7.Good English communication both in writing and spoken.
8.Team player with good communication and interpersonal skills .
9. Good computer skills: familiar with Excel, Word, Access, PowerPoint.
10. Bachelor degree in electronic or mechanical is preferred.
11.Can accept the overtime working if necessary.