Typical Accountabilities

1．Develop and execute a comprehensive strategic plan for in-store digital solutions, aligning with the organization's strategic objectives and ensuring the effective integration of digital technology into all aspects of business operations.

2．Oversee the planning, acquisition, implementation, and maintenance of digital systems to ensure they meet the organization's and customers' needs. This includes ensuring the currency and security of all hardware, software, and data.

3．Develop and maintain key performance indicators (KPIs) to measure the effectiveness and efficiency of all information systems. Monitor and analyze these metrics to identify areas for improvement and make data-driven decisions.

4．Collaborate with multiple global departments, including IT enterprise, data science, development operations, cybersecurity, and user support services.

5．Negotiate and manage contracts with vendors for the procurement of hardware, software, and services. Monitor vendor performance to ensure services are delivered in accordance with agreed terms and conditions.

6．nsure compliance with all relevant laws, regulations,and industry standards related to information systems and data privacy.

7．Maintain open lines of communication with internal and external stakeholders, ensuring they are kept informed of system changes,
potential risks, and performance metrics. Build strong relationships with Engineering.

8．Stay up to date with emerging technologies and industry trends, evaluating their potential benefits and feasibility for the organization.

9．Develop and implement strategies for business continuity and disaster recovery to ensure the organization can continue to operate effectively under adverse conditions.

Education, Qualifications, and Experience

1．Technical or Business Degree or relevant proven experience

2．A minimum of 5 years of project or product experience in the retail or QSR industry.

3．In-depth knowledge of in store digital solutions (e.g.,POS, BOH, self-ordering kiosks, and digital menu board)

4．Strong experience in cloud-based environments,performance assessment, IT information security, and associated tooling

5．Proven leadership and collaboration skills to work effectively with diverse international teams.