Reports To: Director of Operations
About the Role
We are looking for a reliable and detail-oriented Import Logistics Coordinator to manage the
day-to-day movement of our international shipments. You will be the central point of contact for
our supply chain, ensuring that every shipment is tracked accurately from the moment it leaves
the origin until it reaches the final destination. This role is ideal for someone who is highly
organized, enjoys staying on top of moving parts, and values clear communication.
Key Responsibilities
● Shipment Tracking & Status Updates: Monitor transportation portals daily to gather
current status info and maintain our internal tracking sheets with real-time data.
● Documentation & Customs Support: Prepare and file ISF (Importer Security Filing)
accurately. Organize commercial invoices, packing lists, and bills of lading for customs
brokers.
● Last-Mile Coordination: Issue Delivery Orders (DO) to truckers and brokers. Schedule
delivery appointments with warehouses and proactively collect Proof of Delivery (POD)
to close out files.
● Cost & Financial Monitoring: Monitor Demurrage and Detention timelines to help the
company avoid unnecessary storage fees. Identify pending invoices and notify
management when payments are required.
● Stakeholder Interfacing: Act as a professional liaison between forwarders, shipping
lines, brokers, and truckers, providing clear and timely responses to all inquiries.
What We’re Looking For
● Experience: 1–2 years in logistics, shipping, or a high-volume administrative role.
● Technical Skills: Proficient in Excel or Google Sheets. Comfortable navigating different
web portals to pull information.
● Strong Prioritization: The ability to manage a busy inbox and know which tasks need
your attention first.
● Communication: A proactive communicator who isn't afraid to ask for clarification when
a situation is complex—we encourage questions!