Responsibilities

• Support the central functions to have smooth process from ETO design phase to assembly and test activity done in the factory; related activities to follow are kick off meeting, PDCA document preparation, closure meeting, assembly process, final test, witness test, etc.
• Collect information and documentation (technical and commercial, i.e. technical drawings, order documentation, unit setting, etc.) of the projects from central functions (R&D, Marketing, Service, Operations and Quality) and make them available to local organization to support the site activity.
• Collect information on regular basis about site situation (site activity plan, utilities availability, etc.) and share them with central functions (R&D and Service) to support and facilitate activities to be done at site by the central functions (if any).
• Monitor site activity and facilitate communication between central and local teams in case of need.
• Report any issues found at site by local team or during his/her visits at site, to the departments that have to manage and fix the issue (Service, Production, R&D, Quality, etc.).
• Visit the sites involved in the major projects before, during and/or after the units commissioning (based on specific needs), to support local organization and collect useful information for products improvement.
• Follow up any activity done by central functions to assure they have been done and completed as expected.
• Monitor the product behavior after hand over to the customer, and report to factory (R&D, Quality, Manufacturing, etc.) major issues on those products

Qualifications:

Required/ Minimum Qualifications:

• Technical school background:
  • university degree in Mechanical Engineering is a plus.
  • Good knowledge of HVAC-R products and principles.
  • 3-5 or more years of experience in technical position (like Quality, Service, Product Manager).
• Good English.
• Computer literate, specifically the MS Office package (Access included).
• Ability to plan activities in short midterm.
• Ability to coordinate people from different departments.
• Ability to manage multiple tasks setting the right priority.
• Highly customer focused.
• Problem solving capability.
• Attitude to listen customers' (internal and external) needs.
• Working in team.
• Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.