He/she Will be

• Troubleshoot user technical problems/issues related to
  computer hardware/software/LAN and WAN/internet


• Responsible for timely resolution of problems or
  escalation on behalf of customer to 2nd and 3rd line support teams.


• Support OS installation/initialization for laptop and
  iPhone and perform basic level troubleshooting


• Install general software and configure ( Office,
  anti-virus software and etc.)


• Maintain general hardware system and set-up （relocate computers, other IT equipment, cabling）

Must have:

• Good communication skills and workable English
  capability


• Understanding of network concept. CCNA or HCNA would be
  nice to have


• Working experience in IT help-desk service area.


• Good knowledge of Desktop operating system: Windows 10
  and Hardware


• Basic understand of Active directory , Group policy and
  scripting

·
Good communication skills and
workable English capability

·
At least 2~3 year working
experience in IT area.