Job Responsibilities: 1. Customer order fulfillment that covers each link from order entry to delivery, communicate with customers/sales/PM etc. on order status and ETA status etc. 2. Exploit all approaches to maximize shipment and assist customer to achieve delivery target and minimize E&O. a) Interlock with region on order loading cadence and pre-assess supply and prepare for capacity etc. b) Order change and proactive backlog management c) Drive for aging Inventory consumption to meet both FGI and PI inventory target 3. Leverage demand planning, manufacture, and logistic efforts to meet the service level target or customer requirements esp. for big deals or urgent orders 4. Lead process optimization projects to enhance process efficiency, reduce lead time etc. 5. Deal with special customer requirements, complaints and improve region satisfaction. Job Requirements: 1. Bachelor or above degree with major in foreign trade, business mgmt and supply chain mgmt etc. 2. 5 years+ working experience in PC/PC+ supply chain. 3. Good command of English language, both written and oral and good computer skills eg. SAP, Microsoft Office. 4. Good communication and coordination skills with front-end and back-end teams, good at logical thinking and analysis capability with innovative thinking. 5. Aggressive to drive business with strong ownership and leadership and sense of urgency, customer oriented; fully self-motivated and flexible, hardworking and willing to OT based on business requirement.