Reporting to:
EL Product Marketing Manager

Your Role and Responsibilities

- Work model: Onsite

• Service sales delivery:In collaboration with the Service Sales Manager and/or Service Manager implements Service sales strategy Penetrates IB, promotes various upgrade, retrofit and value add solutions to the benefit of the customer and ABB Understands the channel strategy and the establishment of related prices and prepares sales plans, reviews them and proposes recovery plan(s) when needed Regularly updates installed base in ServIS (the approved Service database) with the changes made at site
• Volume and profit: Utilizes ServIS to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market. Focuses on the entire Service portfolio to secure profit for assigned Business/Product Groups.
• New opportunities: Generates Service sales leads and develops new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios. Takes a One ABB approach to leverage other colleagues’ portfolios.
• Customer approach: Establishes long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM). Registers customer feedback and ensures customer satisfaction throughout the sales process.

Qualifications for the Role

• Bachelor’s or master’s degree, Major in science or engineering (electrical automation major is preferred)
• At least 3 year’s sales experience in related industries; Strong sales competency with digital capability & knowhow; At least have experience and knowledge of digitalization (automation) project
• Strong learning ability; customer orientation; Strong sense of responsibility and personal integrity.
• Result driven; Strong interpersonal and communication skills, be good at teamwork.

What’s in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

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